Delivery
Delivery Options
FluentAd provides convenient delivery for your print and promotional products. Our standard delivery timeframe is 7–9 working days. Please contact our team if you have specific delivery requirements.
Yes, you can request delivery directly to your customer. Please provide the correct delivery address when placing your order and contact our team to confirm the arrangements.
If you need to update your delivery address, contact FluentAd as soon as possible. Address changes may depend on your order’s production and shipping status.
Delivery availability depends on your destination. Please contact FluentAd with your delivery address so our team can confirm whether delivery is available to your location.
Delivery Time
Our standard delivery timeframe is 7–9 working days. Actual delivery times may vary depending on the product, production requirements, and delivery destination.
The timeframe may depend on order confirmation, artwork approval, and production requirements. Please confirm your order’s estimated dispatch and delivery schedule with our team.
If you need your order urgently, contact FluentAd before placing your order. We will review your requirements and confirm whether an alternative turnaround time is available.
Delays may occur due to production requirements, courier schedules, public holidays, or circumstances beyond our control. If your order is delayed, please contact our team for an update.
Changes in Delivery
Please contact FluentAd as early as possible if you need to change your delivery date. We will review your request based on your order’s production and shipping status.
Yes, you can request an address change by contacting our team. However, we cannot guarantee changes once your order has entered production or been dispatched.
If your phone number or other delivery contact details need updating, contact FluentAd promptly with your order reference and the corrected information.
Contact our team as soon as possible to discuss your requirements. Rescheduling depends on the courier’s arrangements and the current status of your shipment.
Shipping Information
FluentAd’s standard delivery timeframe is 7–9 working days. The estimated timeframe may vary depending on your selected product, production process, and delivery location.
Shipping costs depend on the products ordered, order quantity, and delivery destination. Please review your quotation or contact our team for confirmation of the applicable shipping charges.
If tracking information is available for your shipment, our team can provide the relevant details once your order has been dispatched. Contact us with your order reference for assistance.
Please contact FluentAd as soon as possible and provide your order reference, a description of the issue, and clear photos of any damaged or missing items. Our team will review the matter and advise you on the next steps.
Still Have a Question?
Can’t find the answer you’re looking for? Our team is here to help. Get in touch with us, and we’ll be happy to assist you.